ISBS Assignment SOP

Chiara — GHL Build SOP

This SOP is for Chiara only. Her assignment is to build the GHL infrastructure for the ISBS Lead Leak Funnel, including tags, forms, pipeline stages, workflows, audit payment follow-up, intake automation, and testing. Chiara is not responsible for WordPress or Elementor page design.

Primary Objective

Build the GHL system that moves a prospect from completing the Lead Leak Assessment to receiving results, being offered the $297 Comprehensive Lead Leak Audit, purchasing the audit, completing the intake form, and entering the consulting follow-up sequence.

Final funnel path:
Lead Leak Assessment → Results Gate → Personalized Results → $297 Audit Purchase → Audit Intake → Audit Delivery → Consulting Offer
Owner: Chiara Platform: GHL No WordPress Work No Canva Work

What Chiara Is Responsible For

What Chiara Is NOT Responsible For

Chiara’s lane: GHL machine only — forms, tags, workflows, pipeline, payment automation, email/SMS, and testing.

Step 1 — Create / Confirm GHL Tags

Create these exact tags. Do not create duplicate versions with different spelling.

Assessment Tags

Result Category Tags

Audit Tags

Consulting Tags

Completion standard: All tags exist, spelling matches exactly, and a test contact can receive the tags correctly.

Step 2 — Create / Confirm Pipeline

Create one pipeline named:

ISBS Lead Leak Funnel
Stage NumberPipeline StagePurpose
1Assessment StartedContact began or entered the assessment path.
2Assessment CompletedContact completed assessment or submitted the Results Gate.
3Results ViewedContact reached the results page.
4Audit Offer ViewedContact clicked or visited the audit offer.
5Audit PurchasedContact paid for the $297 audit.
6Audit Intake SentContact has been sent the intake form.
7Audit Intake CompletedContact submitted audit intake information.
8Audit In ProgressInternal stage while audit is being completed.
9Audit DeliveredAudit has been sent to the client.
10Implementation OfferedClient has been offered consulting/buildout services.
11Client WonClient purchased implementation or consulting.
12Follow Up LaterClient is not ready now but should remain in nurture.

Step 3 — Build Results Gate Form

This form captures the prospect’s information before showing the full result page.

Form Name: ISBS - Lead Leak Results Gate
Button Text: Show My Results
Redirect After Submission: Personalized Results Page

Required Fields

Biggest Concern Options

Form Actions

Completion standard: A test contact can submit this form, appear in GHL, receive the correct tags, move to the correct pipeline stage, and land on the Results Page.

Step 4 — Build Audit Intake Form

Form Name: ISBS - Comprehensive Audit Intake Form
Button Text: Submit My Audit Intake
Redirect After Submission: Audit Thank-You Page

Required Fields

Form Actions

Completion standard: A test buyer can submit intake, receive confirmation, trigger an internal notification, and move to Audit Intake Completed.

Step 5 — Build Workflow: Assessment Completed

Workflow Name: ISBS - Lead Leak Assessment Completed
Trigger: Results Gate Form Submitted

Workflow Actions

Email Copy

Subject: Your Lead Leak Results Are Ready

Your Lead Leak Assessment results are ready. Based on your answers, your business may be losing leads, time, or revenue through gaps in your current system.

Your next step is the ISBS Comprehensive Lead Leak Audit. The assessment shows where the leak may be. The audit shows why it is happening and what to fix first.

CTA: Get My $297 Lead Leak Audit

Step 6 — Build Workflow: Audit Offer Follow-Up

Workflow Name: ISBS - Audit Offer Follow-Up
Trigger: Audit offer clicked, audit page visited, or tag manually added

Workflow Actions

Important: Purchased contacts should not keep receiving non-buyer reminders. Use if/else conditions or remove them from this workflow after purchase.

Step 7 — Build Workflow: Audit Purchased

Workflow Name: ISBS - Audit Purchased
Trigger: Payment received for $297 audit

Workflow Actions

Confirmation Email Copy

Subject: Your ISBS Audit Purchase Is Confirmed

Thank you for purchasing the ISBS Comprehensive Lead Leak Audit. Your next step is to complete the audit intake form so we can review your business system properly.

Please complete the intake form here: [Insert Intake Form Link]

Once submitted, we will review your website, lead capture, follow-up process, CRM/pipeline structure, and conversion path.

Step 8 — Build Workflow: Audit Intake Completed

Workflow Name: ISBS - Audit Intake Completed
Trigger: Audit Intake Form Submitted

Workflow Actions

Internal Notification Should Include

Step 9 — Build Workflow: Audit Delivered / Implementation Offer

Workflow Name: ISBS - Audit Delivered / Implementation Offer
Trigger: Manual tag added: ISBS - Audit Delivered

Workflow Actions

Implementation Offer Options to Mention

Fix One Leak: $750–$1,500
Full Lead System Buildout: $2,500–$5,000
Monthly Systems Optimization: $500–$1,500/month

Step 10 — Testing Checklist

Chiara should test the system with a test contact before marking the assignment complete.

Test 1: Results Gate

Test 2: Audit Purchase

Test 3: Audit Intake

Test 4: Audit Delivered

Final Completion Standard

Chiara’s work is complete only when the GHL system works from lead capture to audit intake without manual correction.

Success standard: A prospect can submit their information, receive results, purchase the audit, complete the intake form, and enter the consulting follow-up sequence through GHL automation.
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